| Fluke's Aftercare |


| Frequently Asked Questions |


| "I don't see your prices listed anywhere on the website. What are your charges?" Our charges are based upon the pet's weight and your chosen method of cremation (private vs. non-private). Because we offer so many options, it is difficult to publish set prices here. You are welcome to call at any time to request pricing. Also, if you are a client of one of the select veterinary hospitals that utilize our services on a regular basis, you will be charged through them. "My dog weighs about 60 pounds. How long will it take for the cremation process to take place?" Depending upon certain conditions, you can expect the entire process will take approximately 4 to 4 1/2 hours to it's completion. "I would like to attend my pet's cremation but am not sure what to expect. Can you tell me more?" Attending your pet's cremation can be a very healing experience. You do not see your pet actually being cremated while in the chamber. However, you follow the process from the time your pet is placed in the chamber to witnessing the cleaning out of the chamber and placement into an urn or standard container. You may choose to be present at each point of the process or only the one(s) you are comfortable with. "My pet had a favorite toy that I would like to have cremated with him is this possible?" Absolutely. You are welcome to bring along that favorite toy, a favorite treat, photos or flowers that will be placed in the chamber with your pet. Due to the nature of materials used, blankets and beds are not allowed. "I don't think that I could bring my pet to you to be cremated. Can you pick my pet up from my veterinarian's office?" Most definitely. Just tell your veterinarian that you would like Fluke's Aftercare to take care of the needs of your pet and we will take it from there. We offer free local transportation and if you are located further, there is an additional charge. In most cases, your pet will be picked up and cremated that same day with the ashes returned on the next business day. "Will my pet be transported by itself?" Yes. Because Fluke's Aftercare specializes in private cremations, we do not just have established routes to various veterinary offices and combine pets who are going to be Mass cremated with those whose owners have chosen Private cremation. "My dog won a championship and I received a stein. Can you place her ashes in it?" As long as the chosen object is large enough to hold the cremated remains, we would be more than happy to do that for you. |