Fluke's Aftercare
Frequently Asked Questions
"I don't see your prices listed anywhere on the website. What are your charges?"

Our charges are based upon the pet's weight and your chosen method of cremation
(private vs. non-private). Because we offer so many options, it is difficult to publish set
prices here. You are welcome to call at any time to request pricing. Also, if you are a
client of one of the select veterinary hospitals that utilize our services on a regular basis,
you will be charged through them.

"My dog weighs about 60 pounds. How long will it take for the cremation process to
take place?"

Depending upon certain conditions, you can expect the entire process will take
approximately 4 to 4 1/2 hours to it's completion.

"I would like to attend my pet's cremation but am not sure what to expect. Can you
tell me more?"

Attending your pet's cremation can be a very healing experience. You do not see your pet
actually being cremated while in the chamber. However, you follow the process from the
time your pet is placed in the chamber to witnessing the cleaning out of the chamber and
placement into an urn or standard container. You may choose to be present at each point
of the process or only the one(s) you are comfortable with.

"My pet had a favorite toy that I would like to have cremated with him is this
possible?"

Absolutely. You are welcome to bring along that favorite toy, a favorite treat, photos or
flowers that will be placed in the chamber with your pet. Due to the nature of materials
used, blankets and beds are not allowed.

"I don't think that I could bring my pet to you to be cremated. Can you pick my pet up
from my veterinarian's office?"

Most definitely. Just tell your veterinarian that you would like Fluke's Aftercare to take
care of the needs of your pet and we will take it from there. We offer free local
transportation and if you are located further, there is an additional charge. In most cases,
your pet will be picked up and cremated that same day with the ashes returned on the
next business day.

"Will my pet be transported by itself?"

Yes. Because Fluke's Aftercare specializes in private cremations, we do not just have
established routes to various veterinary offices and combine pets who are going to be
Mass cremated with those whose owners have chosen Private cremation.

"My dog won a championship and I received a stein. Can you place her ashes in it?"

As long as the chosen object is large enough to hold the cremated remains, we would be
more than happy to do that for you.
We hope that the information contained in our website has provided you with the
information you need about our services and the cremation process. However,
there are a few questions that we have been asked which have not been
specifically covered. Please don't hesitate to email or call us toll-free at
1-877-268-2912 if you should have any further questions. We will be more than
happy to answer them for you.